Phone card and telephone services are provided by IC Solutions
At Jefferson County Jail, we understand the importance of maintaining connections between inmates and their loved ones. Our Telephone Services are designed to facilitate secure and convenient communication, ensuring that inmates have the opportunity to stay in touch with family and friends during their time with us.
Family members and friends can choose from two types of calling accounts to help stay connected with an inmate at the Jeffereson County Jail:
After prepaid phone services are purchased for a Prepaid or Debit Telephone Account using a debit card or credit card, calls can be accepted immediately after the payment is made. Other payment options require additional processing time.
Call ICSolutions Customer Care at (888) 506-8407,
OR
Access ICSolutions online at www.icsolutions.com and complete the fields in the 'Create an Account' box. Click Submit to begin the account registration process.
Phone Calls are from the hours of xx -xx.
Phone call privileges are available to all inmates. Phone privileges may be restricted due to the misbehavior of the inmate, visitor, or for the security of the jail.
More guidelines here.
Have a question about visitation? Visit our Jail FAQs page to search for the most common questions about jail visitation and phone services.